Welcome to Gardezi Mart! By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully before shopping.
General
- These Terms & Conditions apply to all purchases made through our website.
- We reserve the right to update or change these terms at any time without prior notice.
- Continued use of our website means you accept any changes made to these terms.
Orders & Payments
- All orders are subject to availability and confirmation.
- Prices listed on our website are in Pakistani Rupees (PKR) and include applicable taxes.
- We accept multiple payment methods (Cash on Delivery, Bank Transfer, Easypaisa, JazzCash, etc.).
- For high-value or customized orders, advance payment may be required.
Shipping & Delivery
- Orders within Pakistan are usually delivered in 2–5 working days.
- Delivery time may vary based on location, weather, or courier delays.
- Customers are responsible for providing correct shipping details.
- Shipping charges are non-refundable unless otherwise stated.
Returns & Exchanges
- Returns or exchanges must be requested within 7 days of receiving the order.
- Items must be unused, unworn, and in original condition.
- Sale/discounted items are not eligible for return or exchange (unless defective).
- For full details, please see our Returns & Exchanges Policy.
Refunds
- Refunds are only provided for defective or wrong products.
- Refunds will be issued via bank transfer or store credit within 7–10 working days.
- Shipping and handling fees are non-refundable.
Privacy & Security
- We value your privacy and protect your personal data.
- Your information is only used for order processing and customer support.
- For details, please see our Privacy Policy.
Limitation of Liability
- Gardezi Mart is not responsible for delays caused by courier services, unforeseen circumstances, or incorrect shipping information provided by the customer.
- We are not liable for any loss, damage, or misuse once the product is delivered.
Prohibited Use
Customers agree not to:
- Misuse our website (e.g., hacking, fraudulent orders).
- Resell products purchased without prior permission.
- Spread false claims or misuse our brand name.
Governing Law
These Terms & Conditions are governed by the laws of Pakistan.
Any disputes will be handled in accordance with Pakistani legal jurisdiction.